What Is VoIP?
Voice over Internet Protocol, or VoIP, is the current technology that allows people to transmit voice signals through the internet instead of over the phone. Most people have already become acquainted with the idea of sending voice over the internet through the use of headsets or microphones, but only a few realize the unique differences between the two.
While a direct connection to a single person or a separate server allowed users to chat with each other using microphones, users still had to have telephone services in order to receive out of network calls. VoIP eliminates the obvious limitations of in network voice communication, and expands it above and beyond our expectations.
Much like an e-mail, users don’t have to pay to send or receive them. E-mails can go anywhere users have set up a mailbox, at any time. Imagine e-mail transforming from text into voice, and virtual mailboxes becoming phones. The result is a completely free, new form of voice technology capable of sending voice from an internet line and converting it into a signal anyone with a phone can receive.
Businesses, especially smaller or medium sized companies, are always in need of more cost-effective tools and solutions. Businesses invest thousands of dollars in order to save money over a longer period of time. VoIP is a service that can potentially provide the results companies are looking for, in an even shorter amount of time. By instantly cutting costs with fewer drawbacks, VoIP has become a popular solution.
- Telecommunication systems can be merged with current networks, allowing a business to save on the cost of network infrastructure.
- Remote Web-based interfacing eliminates the need for on-site representatives to repair or troubleshoot phone network issues. Costs associated with on-site repairs are practically negated.
- While saving money, VoIP users have found that the service provides much more than the average office phone services. While there were certain limitations with phone services (such as busy lines and expensive remote location calling bills), VoIP has sought to break these limits. Not only do clients receive phone services for nearly no cost, but they also receive tools tailored to make manage and design the network how they want it to be. VoIP puts the client in control.
- Single IP networked VoIP lines enable extension dialing to expand to multiple, or even distant locations.
- Applications are all extended to employees at any corporate location (including temporary or remote locations), including, but not limited to: conferencing, voice mail, unified communications, and click-to-dial services.
- VoIP telecommunications systems are easily simplified into a single network (combined with data networks), allowing for easy management, and the elimination of multiple networks.
- Remote troubleshooting and management through web-based interfaces. Settings can be changed for specific employees remotely, and without the need to contact service providers or phone system manufacturers.