COMPLETE IT OUTSOURCING
With our current economic conditions, many medium-sized businesses are looking for ways to save money, but still require a solid IT infrastructure. NetCal’s Complete IT Outsourcing service lowers costs while bringing peace of mind to the company. It allows the company to concentrate on their core competencies and business development tasks. A virtual CIO will help align your business goals with your IT environment. Our outsourcing service is ideal for medium-sized businesses that are downsizing, but would still like IT support from a group of certified IT professionals.
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Complete IT Network Outsourcing details
• Companies who want to fully outsource their IT department support
• Companies who prefer fixed costs no matter what time or disaster it is
• Companies who benefit from many IT experts without having to pay for them all
• Companies who want to consolidate their IT environment
• Companies downsizing and can no longer budget for multiple IT personnel
• A virtual Chief Information Officer, without the costs
• Many user requests
• Complex IT infrastructures
• Decreased response time (onsite and offsite)
• Discounted Rates
• No additional rate premiums
• Monthly IT planning meetings
• Multi-level SLAs
• Detailed project logs
• MON – Remote Monitoring Service
• TIX – Online Trouble Ticketing System
The cost of having an internal IT staff has become a high expense. Fortunately, NetCal has a solution that replaces your entire IT department with our IT staff. We take care of all your needs, including planning and budgeting for the future. This “full-service” solution enables managers and executives to concentrate on growing their business. If a problem happens, NetCal will be there to resolve it. If a user has any IT issues, NetCal will be there to assist them. Due to its fixed cost structure and reasonable monthly pricing, clients can be assured that any support request is a valid support request. Our main concern is to stabilize your environment and provide the best support for your users. We will handle everything from backups to maintenance to desktop deployment to asset tagging to planning consolidation and migration strategies.
Complete IT Network Outsourcing Case Study
Acme, Inc., is a fabless semiconductor company and a leader in parallel processors for embedded markets. It’s stream processing processing technology delivers an unprecedented combination of C programmability, power-efficiency and performance to empower customers with a shorter time to market and reduced total costs. It targets demanding multimedia and signal processing and is today used in products ranging from intelligent video surveillance to consumer A/V electronics.
The complex environment of a semiconductor chip design company equates to a multi-platform environment with Linux/Unix/Solaris leading the development end, while Microsoft is used on the desktop and to render basic network services. No downtime is especially important when regressions are running. Acme, Inc. needed a solution that would bring together the breadth of expertises required to support such an environment. They also required a support team instead of a single person to handle the issue that arises. They also didn’t want to worry about keeping track of support hours and costs.
How NetCal’s Complete IT Outsourcing services can help:
Acme, Inc. had a pretty hefty demand. Having their network and its services up and running was very critical to them so they required NetCal’s Complete IT Outsourcing service to address their needs. NetCal’s engineers were able to stabilize their environment, create a backup scheme that costs thousands less than other backup solutions, and monitored their entire environment to ensure all systems are functional. They also implemented virtualization to fully utilize hardware that weren’t used to their full potential. Whether it was the weekends or holiday, NetCal was available to made sure their LSF jobs were running and regressions building. Leveraging their existing relationships, NetCal also was able to procure a bonded T1 service agreement at a significantly lowered cost.