Best Reasons to Upgrade to Cloud PBX
Cloud PBX is the cost-effective replacement for your old phone system, letting you communicate seamlessly across all your office locations.
Thanks to the rising popularity of cloud PBX, you won’t have to settle for expensive legacy phone solutions. This type of system lets you connect over the Internet through traditional and modern communication devices, making communication with colleagues and clients more efficient, flexible, and affordable.
Cloud PBX benefits that make businesses switch from legacy
All businesses can now experience the benefits of a technologically-advanced Cloud PBX phone system. Compared to traditional PBX, cloud service is a lot less costly thanks to its use of Voice over Internet Protocol or VoIP technology. You can send fax over the Internet and make long distance calls without worrying about a humungous phone bill at the end of the month.
Seamless communication is another factor that makes businesses switch to the cloud. Service providers like RingCentral let you use a centralized business number for multiple office locations and multiple devices, letting you significantly cut back on communication costs. Calls are handled by an auto-attendant that forwards the call an IP desk phone–yours or your colleagues’–depending on your settings. Some service providers may even use advanced call forwarding to let you choose to forward calls to voicemail or your mobile device, making sure that you receive your most important messages during holidays or while you’re traveling. Customers won’t have to memorize multiple phone numbers or extensions, and you won’t have to give out your personal mobile number just to be accessible when you’re out of the office.
Moreover, cloud PBX simplifies maintenance and troubleshooting processes. With traditional phone services, the maintenance and the troubleshooting of a phone network may involve hours and even days of hard work. With the cloud, upgrades and other issues can be quickly resolved online. You can also choose a service provider that offers 24/7 technical assistance or customer care services.
Lastly, Cloud PBX phones let your business expand or move locations without having to worry much about changes in your communication system. RingCentral, for instance, lets you add additional virtual extensions online if you want to add users to your subscription. Removing extensions can be done just as easily. You won’t have to think about the lengthy process of installing and dismantling phone lines, which may affect transactions. The company also gives you the flexibility to switch to another subscription plan or to add features like toll free numbers or local numbers that would accommodate the changing needs of your business.
If you want to experience the advantages of a cloud PBX system, subscribe to or get a free trial from RingCentral.