Have you ever thought about digging into the underbelly of your phone system to see what it can really do? Chat room integration? CRM/ERP integration? How about extending it to your employees’ cell phones? That’s not even the end of the possibilities. If you can imagine it, it’s probably possible.
Over the years we have implemented many of these integrations and have found that over time they have been valuable to provide rapid information and workflow automation.
Finally, make sure to work with educating your users to champion better tools in the workplace!
Enjoy the tech!