In the past, we’ve defined best practices and looked at how they benefit your business. Now let’s talk about how to implement best practices so you’ll start seeing results. Implementing best practices is just like any other project you take on. Success comes from accounting for every detail. Make sure you have these 8 things […]
A Help Desk is designed to be the first point of contact for customers when they have requests or problems with their technology services. And you, as the technology service provider are responsible for addressing those issues as quickly and efficiently as possible. It is essential, then, to ensure a strategic method of managing this […]
There’s a new tool from Microsoft for Office365 that scans files for headache-inducing problems in OneDrive for Business It appears that last week Microsoft added a new and largely unheralded capability to the Office 365 checker tool. A change to Microsoft’s main troubleshooting article for OneDrive for Business, KB 3125202, added a reference to an option […]
Microsoft has eliminated individual patches from every Windows version, and Security Bulletins will go away soon, replaced by a spreadsheet with tools With the old method of patching now completely gone—October’s releases eliminated individual patches from every Windows version—Microsoft has announced that the documentation to accompany those patches is in for a significant change. Most notable, […]
Many CIOs are now adopting a cloud-first strategy and backing up and recovering critical data in the cloud is on the rise. If you don’t have a permanent CIO to manage your IT department, consider hiring an interim CIO. As more and more companies explore the idea of migrating applications and data to the cloud, […]
Remote Monitoring Services Features You Must Have As a managed service provider (MSP), we have a desire to take your business to the next level. The MSPs that are successful in this endeavor have a key ingredient in common: they are armed with the right tools for growth. The most critical tool for success in […]
On October 12th, Microsoft released their latest server operating system – Windows Server 2016. To ensure your success, we’ve gathered a list of the top 5 things you need to know. We’ve been preparing for Windows Server 2016 for the past couple months, and even attended Microsoft Ignite a few weeks ago, to make sure […]
The first SNMP release came out in 1988. 28 years later, SNMP is still around, a go to Network Management tool … Will this still be the case in 10 years from now? Difficult to say but the odds are lower these days. Why are we predicting SNMP could go away? If you’re already savvy […]
PowerShell is a powerful tool to master. Here’s our step-by-step guide to getting familiar with Windows’ über language. If you’ve wrestled with Windows 10, you’ve undoubtedly heard of PowerShell. If you’ve tried to do something fancy with Win7/8.1 recently, PowerShell’s probably come up, too. After years of relying on the Windows command line and tossed-together […]
The next version of windows server is here and its packed with a lineup of great new features. From software-defined storage, network improvements and Docker-driven containers. True to type with the new version of Windows Server 2016, we are presented with a multitude of new features. Added networking and storage capabilities build on the software […]