Entries by ktrang

Advantages of Voice over IP (VOIP)

What Is VoIP? Voice over Internet Protocol, or VoIP, is the current technology that allows people to transmit voice signals through the internet instead of over the phone. Most people have already become acquainted with the idea of sending voice over the internet through the use of headsets or microphones, but only a few realize […]

The 10-step guide to a Disaster Recovery plan

Problem: You need a plan for responding to major and minor disasters to let your company restore IT and business operations as quickly as possible. 1. Review Your Backup Strategy Full daily backups of all essential servers and data is recommended. Incremental and differential backups may not be efficient during major disasters, due to search […]

Troubleshooting Backup issues

Backing up files can be troublesome. Speeds can reach disasterous new lows, and files tend to get corrupted along the way. It might just seem like more trouble than it’s worth, but in our experience, it makes the difference of hours and days. However, with the correct tools and information, it is possible to narrow […]

The 3 evils of Voice over IP (VOIP)

Many of the world’s largest telephone companies are committed to replacing their existing circuit switched systems with voice over IP systems. These packet switch voice over IP systems allow them to transport a significant portion of their traffic with IP. Surprisingly, many calls made over telephone company equipment are already being transported with IP. Packet […]

Grant Full mailbox access to Domain Admins and Enterprise Admins in Exchange 2003

One would assume that administrators (Domain Admins and Enterprise Admins) would be allowed to fully control user mailboxes. Unfortunately, this presumption is shown to be incorrect when admins try to add additional mailboxes to their Outlook client. Of course, you can always manually set permissions on a per mailbox basis, but that defeats the purpose […]

How to reinstall TCP/IP in Windows XP

Sometimes, no matter how many times you uninstall TCP/IP or Network drivers, your computer refuses to connect properly to the network. Signs usually entail erratic network connectivity, webpages won’t load when first accessed, no ip address is bound to the adapter, etc. The instructions below provide a way to essentially REINSTALL TCP/IP and fix corrupted […]

Installing Windows XP using an external USB CD-ROM, DVD-ROM drive.

Due to high demands for portability and technological advances, laptops are getting smaller and faster. They are now as small as a notebook and just as productive as a workstation. Unfortunately, the smaller laptops are smaller because essential devices, such as CDROMs and floppy disk drives, are externally connected. To add to the problem, companies […]

How Open Source software can help your company while leaving costs behind…

In it’s most simplistic definition, open source software is a free program that is created or maintained by groups of people, such as volunteer programmers. Those that work on it can freely read, redistribute, and modify the source code. Open source software is high quality, low cost (usually free), flexible and independent software for all […]

Virtualization for applications…

In brief, Microsoft SoftGrid helps IT shops lower costs and enhance service by reducing the complexity and labor involved in deploying applications to desktops, portable computers, and terminal servers, as well as the complexity of keeping applications up-to-date. The fact that SoftGrid runs applications locally is a key difference from past attempts at virtualization, based […]