Entries by ktrang

Social Media Malware is Deviant, Destructive

We’ve seen some tricky techniques used by cybercriminals to distribute malware through social media. One common threat begins with a previously compromised Facebook account sending deceptive messages that contain SVG image attachments via Facebook Messenger. (The SVG extention is an XML-based vector image format for two-dimensional graphics with support for interactivity and animation.) Cybercriminals prefer […]

Veeam Availability Console U1 is now available

Managed service providers (MSPs) are playing an increasingly critical role in helping businesses of all sizes realize their digital transformation aspirations. The extensive offerings made available to businesses continue to allow them to shift day-to-day management onto you, the MSP, while allowing them to focus on more strategic initiatives. One of the most notable services […]

3 MSP Best Practices for Protecting Users

Cyberattacks are on the rise, with UK firms being hit, on average, by over 230,000 attacks in 2017. Managed service providers (MSPs) need to make security a priority in 2018, or they will risk souring their relationships with clients. By following 3 simple MSP best practices consisting of user education, backup and recovery, and patch management, […]

How to build a disaster recovery plan with Veeam

Here’s a true story from one of our customers. A gas explosion resulted in a major power failure downtown, which in turn left the company’s primary data center offline for a week. This is a classic example of an IT Disaster – unexpected and unpredictable, disrupting business continuity and affecting Always-On operations. We can only […]

Defining the Value of Technology Teams

Technology Teams are made up of a lot more than just the service technicians working with your customers. Every Technology Team is made up of a combination of people that account for every step of the Customer Journey. Sales, finance, even marketing…they’re all a part of your Technology Teams and enable you to reach your […]

Automating Employee Onboarding in Active Directory

Employee onboarding is a task that is ripe for automation. Spend any time in the tech industry and you know that Active Directory (AD) helps improve workflow and operational services. In other words, it’s critical to an IT organization. When hired, every employee should be given an Active Directory user account, an email mailbox, access […]

GDPR

As the EU’s General Data Protection Regulation (GDPR) edges closer, we’re looking back on the five most significant stories during the lead up to its implementation. Read about GDPR’s impact on data security and find out how to get prepared with five steps to compliance. What aspect of GDPR will have the biggest impact on […]

3 Surprising Keys to Success as a Technology Service Provider

A successful Technology Service Provider (TSP) knows that in this booming economy, they must bring their “A-Game” to the table in order to grow and succeed. Similar to sports, true professionals know that it’s the dedication to excellence and the refinement of the little things that can deliver a huge advantage. Let’s take a quick […]

How to avoid typical misconfigurations when setting up Veeam

This article is aimed at giving you a smooth start with Veeam Backup & Replication. It includes some basic advice on the initial setup, and outlines the most common misconfigurations that we, at Veeam Support, find in clients’ infrastructures during our investigations. Recommendations on Veeam backup modes In most cases, forward incremental or forever forward incremental […]